‍Effective Date: 9/5/24

‍IntroductionWelcome to Splotch. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather from users of our Software-as-a-Service (SaaS) application, Splotch (the "Service"). By using our Service, you consent to the practices described in this Privacy Policy.

‍Information We Collect

‍1. Personal Information   When you use our Service, we may collect personal information such as:  
- Full name  
- Email address  
- Phone number  
- Company name  
- Payment information (e.g., credit card details)  
- Billing address

‍2. Automatically Collected Information   We automatically collect certain data when you interact with our Service, including:   - IP address   - Device information (e.g., browser type, operating system)   - Usage data (e.g., pages visited, actions taken within the Service)   - Cookies and tracking technologies to enhance user experience and monitor site performance.

‍3. Third-Party Information   We may receive information about you from third parties, such as payment processors or analytics providers.

‍How We Use Your Information
‍We use the information collected for the following purposes:  
- To provide, maintain, and improve the Service  
- To process transactions and send you related information (e.g., invoices, payment confirmations)  
- To communicate with you, including responding to your inquiries or providing updates about the Service  
- To monitor and analyze usage and trends to improve user experience  
- To ensure the security of our Service  
- To comply with legal obligations and enforce our terms of service

‍Sharing Your Information
‍We do not share your personal information with third parties except as follows:  
- Service Providers: We may share information with third-party vendors who assist us in operating the Service (e.g., cloud hosting, payment processing). These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.  
- Legal Compliance: We may disclose your information if required by law, court order, or to protect the rights, safety, and property of Splotch, Inc., our users, or others.  
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

‍Data Security
‍We take appropriate measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

‍Data Retention
‍We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

We do not use your personal information to develop, improve or train generalized AI/ML models.

‍Your Rights and Choices
‍You have the following rights concerning your personal information:  
- Access: You can request a copy of the personal information we hold about you.  
- Correction: You can request that we correct or update any inaccurate or incomplete information.  
- Deletion: You can request that we delete your personal information, subject to legal and contractual limitations.  
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

‍Cookies and Tracking Technologies
‍We use cookies and similar technologies to enhance your experience on our Service. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of the Service.

‍International Data Transfers
‍If you are located outside the United States, please note that your personal information may be transferred to and processed in a different country. We will ensure that appropriate safeguards are in place to protect your data.

‍Changes to This Policy
‍We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

‍Contact Us
‍If you have any questions or concerns about this Privacy Policy, please contact us at: support@splotch.ink